We use only premium, high-end materials: Certified 925 Sterling Silver, 18K Gold plating, and medical-grade 316L Stainless Steel. Our Silver and Gold jewelry is strictly Nickel-free, Lead-free, and Hypoallergenic, ensuring it is safe for all skin types and will not cause irritation or "green skin".

Yes. Crafted from high-grade 316L Steel and Sterling Silver, our pieces are water-resistant and built for daily durability. While they are designed to handle moisture, we recommend following our care guide to maintain the luxurious finish and brilliance for years to come.

To maintain your piece's original luster, we recommend a few simple steps:

Cleaning: Gently wipe away oils or dust with a soft, lint-free cloth.

Chemicals: Although the items are water-resistant- Make sure to avoid direct contact with harsh chemicals like shampoo, perfumes, colognes, or high-chlorine pools to preserve the 18K gold and silver plating.

Storage: When not in use, store your jewelry in a dry place, preferably in its original MATZZO pouch.

We reccommend reading our Complete Care-Guide.

Every product page features a detailed Size Guide to help you choose. Our chains come in various industry-standard lengths, and our bracelets and rings follow US sizing. Our Cuffs are designed as adjustable open bangles, allowing you to gently shape them for a perfect, secure fit on any wrist.

Yes! We are pleased to offer 2-YEAR WARRANTY from the date of receiving the product for damage or defects that may occur in our Jewelry. We take pride in our commitment to quality and want our customers to have peace of mind when making a purchase from us.

Returns :
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
For more information, please visit our warranty policy page

To initiate a repair/replacement/return please contact us at matzzoinfo@gmail.com

For our Hancrafted high-end pieces (items over $200), we charge a 20% restocking fee on returns for a refund. This fee covers the specialized labor, materials, and quality control involved in creating a bespoke item. However, if you'd like to exchange your piece for a different size or model, we offer one free exchange and will waive the

Before ordering- Please make sure you checked the size needed using the relevant size guides videos and charts to avoid issues.
To exchange your item please notify us that you are interested in exchange. Once we approve, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

On average, delivery takes 6-10 business days after the order has been processed. Please note that shipping times may vary depending on your location and during peak seasons or holidays.

Once your package is on its way, you will receive a tracking number via email so you can follow its journey. For more details, please visit our shipping policy.

We know you're excited to receive your new MATZZO piece!

Orders are typically processed and shipped within 1-3 business days. During peak seasons or for specific handcrafted items, processing may take longer. As soon as your order is on its way, you'll receive a confirmation email with your tracking number.

We offer Free Shipping for all orders over $120

For orders under $120 - Express shipping- $11.99

We ship to most countries worldwide. To find out whether we can deliver your package, head to the checkout page.

Your privacy and security are our top priorities.

We use 128-bit SSL encryption technology to protect our customers' information during checkout. We also use Fraud Defender, which helps prevent fraudulent transactions in our store.

We accept:

• Visa
• American Express
• MasterCard
• Apple Pay
• Amazon Pay
• Discover
• Diners Club
• Elo
• JCB